Shipping Policy

PC Traders offer nationwide (Within New Zealand) shipping via Toll NZ for free.  Estimated shipping duration tend to take between 3 – 7 working days for North Island and South Island.

Upon dispatch, you will receive a tracking number for your shipment, which will require a signature upon delivery. We do not accept P.O boxes as the delivery address for security purposes. Please notify us of any delays so we can follow up with our courier promptly. We do not ship internationally, however if you are looking to export stock from New Zealand, email us at sales@pctraders.co.nz if you are interested in international shipping.

60 Day Exchange Policy

For your peace of mind we have now added a 60 Day Exchange Policy. If you feel the item is not right for your requirements and you have made a mistake with your purchase you now have 60 days from receiving your order to exchange the item(s) for another or receive a store credit. Products need to be returned in their original condition and shipped at the customers expense. A $25.00 admin fee will apply. Please note certain products & services including Software, Repair Services, Custom Build PCs, Freight Charges cannot be exchanged or refunded.

For full warranty and return conditions, see our Warranty & Returns Policy.